Terms & Conditions
Welcome to Abacus India (“www.abacusindiaa.com“). These Terms and Conditions govern your use of our Website and the purchase of herbal products offered by Abacus India, a company registered under the laws of India. By accessing or using our Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Website.
1. General
1.1. These Terms apply to all users of the Website, including but not limited to visitors, customers, and vendors.
1.2. We reserve the right to update, modify, or replace these Terms at any time without prior notice. The updated Terms will be effective as soon as they are posted on the Website. It is your responsibility to review these Terms periodically.
1.3. By continuing to use the Website after any changes to the Terms, you agree to be bound by the revised Terms.
2. Use of the Website
2.1. Eligibility: You must be at least 18 years old or have the consent of a parent/guardian to use this Website or purchase our Products.
2.2. Account Responsibility: If you create an account on our Website, you are responsible for maintaining the confidentiality of your account details, including your password, and for all activities that occur under your account.
2.3. Prohibited Activities: You agree not to:
- Use the Website for any illegal or unauthorized purpose.
- Attempt to hack, disrupt, or interfere with the Website’s functionality.
- Use the Website to transmit harmful or malicious content, such as viruses or malware.
3. Products and Services
3.1. Product Descriptions: We strive to provide accurate descriptions of our herbal products, including their ingredients, uses, and benefits. However, we do not warrant that the product descriptions or other content on the Website are error-free, complete, or current.
3.2. Health and Safety Disclaimer: Our herbal products are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Always consult a qualified healthcare professional before using any herbal products, especially if you are pregnant, nursing, or have pre-existing medical conditions.
3.3. Product Availability: All products are subject to availability. We reserve the right to limit quantities or discontinue any product without prior notice.
3.4. Allergen Information: Some products may contain allergens or ingredients that may cause sensitivities. Please review product labels and ingredient lists carefully before use.
4. Pricing and Payment
4.1. Pricing: All prices displayed on the Website are in USD and inclusive of applicable taxes, unless stated otherwise. Prices are subject to change without notice.
4.2. Payment: We accept payments through All credit & Debit Cards, net banking, etc. All payments must be made in full at the time of purchase.
4.3. Billing Errors: In case of any pricing or billing errors, we reserve the right to cancel or refuse orders and refund any payments made.
5. Orders and Cancellations
5.1. Order Acceptance: Placing an order does not guarantee acceptance. We reserve the right to refuse or cancel any order for reasons including but not limited to product unavailability, errors in pricing, or suspicion of fraudulent activity.
5.2. Order Cancellation by Customer: You may cancel your order within 24 hours of placing it by contacting our customer support at abacusindiaa@gmail.com. After this period, cancellations may not be possible if the order has been processed or shipped.
5.3. Refunds: Refunds, if applicable, will be processed as per our Refund Policy (see Section 7).
6. Shipping and Delivery
6.1. Shipping: We ship to locations within India & Worldwide. Shipping charges and estimated delivery times will be provided at checkout.
6.2. Delivery Delays: We are not responsible for delays caused by third-party courier services, natural calamities, or other unforeseen circumstances.
6.3. Damaged or Incorrect Products: If you receive a damaged or incorrect product, please contact us within 3 days of delivery for assistance.
7. Returns and Refunds
7.1. Return Policy: We accept returns for eligible products within 5 days of delivery, provided the product is unused, unopened, and in its original packaging.
7.2. Non-Returnable Items: Certain items, such as opened or used products, are not eligible for return due to hygiene and safety reasons.
7.3. Refund Process: Refunds will be processed within 7-10 business days after we receive and inspect the returned product. Refunds will be issued to the original payment method.
7.4. Return Shipping: Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong or defective product).
8. Intellectual Property
8.1. All content on the Website, including text, images, logos, and product descriptions, is the property of Abacus India or its licensors and is protected by Indian and international copyright laws.
8.2. You may not reproduce, distribute, or use any content from the Website without prior written permission from us.
9. Limitation of Liability
9.1. To the extent permitted by law, Abacus India shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our Website or Products.
9.2. We do not guarantee that the Website will be error-free, secure, or uninterrupted.
10. Governing Law and Dispute Resolution
10.1. These Terms are governed by the laws of India. Any disputes arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts in Rudrapur, Udham Singh Nagar, Uttarakhand, India.
10.2. In case of any disputes, we encourage you to contact us first at abacusindiaa@gmail.com to resolve the matter amicably.