Effective Date: May 7, 2025
Thank you for shopping with Abacus India. We are committed to delivering your order safely and on time. Please read our shipping policy carefully before placing an order.
Shipping Destinations
We currently ship to customers in:
- United States
- United Kingdom
- Canada
- Australia
- Europe
- Other eligible international destinations
Order Processing
- Orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Processing times may be longer during holidays, sales, or peak seasons.
Shipping Partners
We ship orders through trusted international logistics partners, including:
- Shiprocket
- DHL
- Aramex
- India Post International
The shipping carrier is selected based on the destination, package size, and service availability.
Estimated Delivery Time
Estimated delivery times after dispatch are:
- United States: 7–15 Business Days
- United Kingdom: 7–15 Business Days
- Canada: 8–18 Business Days
- Australia: 8–18 Business Days
- Europe: 7–18 Business Days
Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, public holidays, or carrier delays.
Shipping Charges
Shipping charges are calculated at checkout based on:
- Destination country
- Package weight and dimensions
- Shipping method selected
The applicable shipping cost will be displayed before you complete your purchase.
Customs Duties & Import Taxes
International shipments may be subject to customs duties, VAT, GST, import taxes, or brokerage fees imposed by the destination country.
These charges are the responsibility of the customer unless otherwise specified at checkout.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number (where available), allowing you to track your package online.
Incorrect Shipping Address
Please ensure that your shipping address is accurate and complete.
Abacus India is not responsible for delays, additional shipping charges, or failed deliveries caused by incorrect or incomplete address information provided by the customer.
Lost or Delayed Shipments
Although we work with reliable shipping partners, delays may occasionally occur.
If your order has not arrived within the estimated delivery time, please contact our customer support. We will work with the shipping carrier to investigate the shipment.
Damaged Packages
If your package arrives damaged:
- Take clear photos of the package and the damaged product.
- Contact us within 48 hours of delivery.
- Keep the original packaging until the issue is resolved.
Force Majeure
Abacus India shall not be held responsible for delays caused by events beyond our reasonable control, including natural disasters, customs inspections, transportation disruptions, strikes, pandemics, government actions, or other unforeseen circumstances.
Contact Us
If you have any questions regarding shipping or your order, please contact us through the contact information provided on our website.
WhatsApp – 8448014486
Help Care – 9315440207
Website: www.abacusindiaa.com
Thank you for choosing Abacus India. We appreciate your trust and look forward to serving you with quality products and reliable worldwide shipping.